Disclaimer and liability agreement.

Battery Replacements
When you receive a battery replacement in your watch you are not guaranteed that the battery will last a specific duration of time, in saying that we aim for batteries lasting at least 1.5 years after first replacement. If your battery fails after a successful replacement, meaning it was handed back to you going, you have the option of a refund of services within one month of replacement.

Pressure Testing
When you receive a battery replacement on your watch this alone does not ensure your watch will be of the same level of water resistance it was prior to the replacement. If you would like it to be you must get a “Pressure Test” as well. The process of pressure testing is a test to check if the watch is in fact water resistant or not. If you pay for a pressure test and your watch fails that does not mean you do not have to pay for the test as the test being carried out is the purchase.

Second Hand Watches (Pre-Loved) Warranty
When you purchase one of our watches from the “Pre-Loved” category you are getting a watch that has had previous owners before you, meaning they are second hand.
With all of our Pre-Loved watches you receive a three month warranty (90 Days) on defective products only. This means that if the product is not functioning as described then you are entitled to a full refund of purchase.
Defective watches includes:
-Not functioning whatsoever.
-Gaining or losing five minuets or more a week.
-Damaged in transit.
Note: Due to the nature of vintage Automatic watches you are not guaranteed perfect time keeping. we allow some gaining and losing of time due to the age of Pre-Loved Watches.

Warranty and guarantee for brand new goods.
When purchasing brand new goods such as Casio or Olympic from WatchStop they each come with their own user warranty, guarantee and return good policy, at WatchStop we do our best to meet these warrenty’s requirements.
Our personal return policy is one that is for defective products only.
We do not accept returns if the product is not defective unless the product itself has not been opened and the tags removed.